Friday, August 7, 2009

Dear Stone's daycare,

The hours on the door say 6:00AM to 6:30 PM, my credit card is deducted every Friday at the same time. Stone arrives everyday at 7:30 am, and leaves everyday by 5:15 pm. I know just like every other child, he has his good and bad days, so I appreciate you being so patient and loving with him even on his bad days.

I was just wondering if you could clarify a few things for me..why is it yesterday when I walked in at 7:03 am, (1 hour and 3 minutes after you opened) I was greeted with 3 smug cranky looking girls sitting behind the front desk? I was also hoping you could also explain to me why when I mentioned Stone had taken a poo on the car ride there, the response was a blank look as if I was speaking french? I know he poops throughout the day, and his diaper is always empty when I bring him home, so I am just lost on why this situation is confusing to these 3 girls.
You see I was in a mad rush yesterday, I had to be at work by 7:30 am, so I was hoping to be in & out. As usual, we play musical rooms each morning, so I wasn't totally taken back by the fact that Stone had to go in the front room instead of his usual spot, I guess I was just taken back on why it took 3 girls to buzz parents in and only 1 was in the room with about a dozen kids.
Is the button that complex? Does it take 3 people to push it? Perhaps it weighs 100 lbs? Help me out here....

When I realized no words were coming from Susie's mouth (we will call her Susie for the sake of the story) I repeated myself, "I am really sorry, he went in the car and he needs to be changed."
Susie responded " well, his teacher isn't here yet." Once again, I repeated myself. (tick tock)
Susie "you can drop him in there and when Ms. X arrives she can change him." Umm, excuse me?? Was Susie really suggesting my child sit in a diaper full of shit until someone else comes to change him? This isn't possible. I mean Susie wouldn't shit in her own shit for an hour, so why would she suggest Stone should? The other 2 girls gave me a look of approval of her suggestion, I was perplexed by the whole thing. I calmly responded "that will not work, he needs to be changed now." Susie, little dumb Susie, responds "you can change him." Really Susie? Can I? Cause I have no where to be, so sure, any other shitty diapers that need changing? At least that is what I said in my head, and wanted to say--but was way too annoyed to even go there.
Me "OKKKKK...umm where is his diapers since his classroom is closed?"
Her "they are back there" (being the classroom)
Ok, now I am pissed, beyond pissed, steaming...
I walk back to the classroom and I can't find his diapers anywhere. I pick up the phone and dial the front desk and Susie answers.
"hello?"
"Susie, where are Stone's diapers?"
"they are in the cabinet by the sink"
"It is locked"
"You need a magnet to open it"
"Susie, let me remind you, I do not work here, you do."
And then I slam the phone. Let me remind you, I am so past the point of return right now. Smoke is coming from my ears.
Apparently the big light went off because Susie came in the room to ask if I had figured out the cabinet. I told her, (not so nicely) "obviously, the diapers are out. How in the hell am I supposed to know you need a magnet to open a cabinet? Really, I don't work here. I am late for work now, this is unbelievable."
Susie "I can't leave the desk, I will get in trouble."
Me "THERE WERE 3 OF YOU UP THERE!!!!"
Her "they aren't on the clock yet"
Me "they are in uniforms behind the desk, they are on the clock. I pay for childcare from 6am to 6:30pm. The minute I walk through those doors, his poop is now your problem. Obviously, you could leave the desk because I am looking at you right now. Susie, I am beyond pissed now, I will be calling the director later and she is getting an ear full from me."
Her "do you want me to change him?"
Me "I wanted you to change him the first 3 times I asked! Don't be helpful now after you totally dismissed me and see that I am upset. Just leave, I am done discussing this."
She just sits there and looks at me change my child...un f* believable!!!

Do you see why I am upset here? Not that I wouldn't normally change my child, but I pay for them to do so while I go to work. Now I am late to work, and now I question her ability to count to 5.
Would you leave your child with someone who lacks total common sense? I think not....

Kindly,
Annoyed parent

UPDATE: Susie did apologize to me this morning when I dropped off Stone. I let Susie know that it wasn't what happened, but how it was handled. If she would have explained the situation to me and asked one of her fellow idiots to watch the desk for her while she helped me at least get the diapers, it wouldn't have been an issue.

Friends, I do not tolerate laziness. If you do not like changing shitty diapers, you should consider a career change.

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